Chat feature on mobile website not working

We are aware that due to a bug in Wix’s code, the chat functionality does not work properly. The chat feature has been disabled on mobile browsers.

Issue found: 11/15/2020 at 3:45 PM EST.

Issue resolved: 11/15/2020 at 4:25 PM EST.

Description: A compatibility issue with certain VPNs on mobile browsers was addressed with improved validation and checks. Chat functionality restored, visitors should use the mobile Site without VPN when accessing chat. Users should note that our Site is HTTPS encrypted and secured.